Customer Testimonials
My wife recently had her GV70 serviced at Genesis of White Plains, and I can’t say enough about the exceptional care and attention she received. The team, especially Alex the service consultant and Devin the service director, made sure that her car was repaired quickly and efficiently. They provided a great loaner vehicle, which allowed her to get to work safely and without any hassle while her car was in the shop. What really stood out was how they treated her with such respect and made the entire process seamless. When her GV70 was returned, it was running perfectly, ...
Great experience at Genesis of White Plains. Our sales rep, Alex, went over and above my expectations. A most honest, friendly and pleasant experience; extremely happy with my new GV70 . Will certainly recommend dealership to friends and family.
Cole was a true professional and made the buying experience a smooth process. I would highly recommend his services!
We recently bought a luxury car, GV80. Anthony D'Allessio was an amazing help and was super knowledgeable. He took us through all the features before we purchased. He was very friendly and always available for questions. Highly recommend him!
Excellent sales rep. Knew the different features of the cars. Clearly explained and answered all my questions.
Great professional experience!
buying my car here was great quick and easy. Anthony did everything for me and I left with the exact car that I wanted!
I was impressed with not only my new G70 but the efficiency, professionalism and attention to detail that I received at Genesis White Plains. It was a pleasure to deal with both sales and business mangers.
Working with Anthony D'Allessio was a great experience. From the test drive to delivery, this was by far one of the easiest vehicle purchases I've made. I'll be back!
We love our GV80 and Genesis of White Plains is a first class dealership. From sales to service, the customer service here is top notch.
I purchased my 2024 Vik Black GV70 3.5T Sports from here and my experience was phenomenal!! Antonio is very knowledgeable, thorough and friendly. Gracie was also amazing! She was precise, knowledgeable and was opened to any and all questions. Aside from their warm and welcoming treatment, my transaction was seamless!! All offered promotions were granted and there was no form of trickery. Everything was straightforward. I received a great deal and am elated!! 😁 My vehicle is 🔥🔥🔥 And my apologies....I must thank Kadi-Ann!! She's a sweetheart. She got the whole process started by effectively scheduling my appointment(s) to accommodate ...
My vehicle purchase experience with Genesis of White Plains was nothing short of amazing. Cole Parham is a consummate sales professional who made it easy for me to move forward with buying my GV70. He was pleasant, patient, knowledgeable & solution oriented...all of which sealed the deal.
Antonio could not have been more accommodating and flexible. We appreciate the time he took to make us feel comfortable and confident of our options. Thanks for the warmth and courtesy!
I picked up a GV70 EV from Howard at the end of April. The process could not have been easier or more transparent. The price was great and everyone at the dealership was friendly and helpful throughout the entire process. This is the first dedicated Genesis space that I have come across in the tristate area. All the other ones that I have seen share a space with Hyundai. I would highly recommend that you reach out to Howard and check this place out.
I had a great experience with Genesis in White Plains. Jeff Symeon was fabulous with helping me choose the right vehicle for my needs. It was flawless from start to finish.
I recommend this car dealership very highly. Reason being I did not buy my car from them. I bought it from a dealership in New Jersey who gave me no information basically pushed me out the door and on my way. After owning the car for 4 days and getting frustrated I was about to traded in for another car, I happen to call Genesis of White Plains. The receptionist on the phone was a sweetheart and told me we’re going to help you she put me through to Jeff Symeon, he is the nicest man you were ever gonna ...
We’ve been to many car dealerships before but Adilson was by far and away the best. He is a very nice person, calm, not pushy. Definitely recommend him if you are in the market for a new car!!!
This is my second Genesis vehicle, and I enjoy the brand. The dealership and salesperson, Cole Parham, provided a seamless transaction experience, and I am excited to purchase more Genesis products in the future.
In my experience of leasing numerous luxury cars over the past 15 years and dealing with various dealers and car brokers, I have never encountered a transaction as smooth and efficient as the one I recently had at White Plains Genesis dealership. From the moment I made the decision to proceed with the lease to the moment I drove out of the dealership, the entire process took less than 24 hours. This level of efficiency was unparalleled, and I was thoroughly impressed. I want to express my sincere gratitude for the exceptional service I received throughout this transaction. Salesperson Antonio Medina played ...
I leased my new Genesis GV70 Fri Genesis White Plains. I walked in the dealership with no expectations, not knowing much about the Genesis brand. I had a fantastic experience. The salesperson Howie Okun is personable and knowledgeable and most importantly very enthusiastic about the cars he is selling. I love the car so far. I recommend Genesis White Plains and Howie Okun.
Anthony D'Alessio was very helpful through out my experience buying a V70. Anthony was knowledgeable, professional and wonderful from start to finish. I would recommend Anthony and Genesis of White Plains if you're looking into getting a Genesis.
Great selection of vehicles, it’s apparent from the first moment you arrive that the customer is number 1. Howard was awesome - the finance guy was awesome. I would definitely shop there again.
Excellent customer service, friendly, respectful and ready to help with any questions you may have, a much better experience coming from my previous Genesis dealership.
Anthony D’Alessio , he was very helpful and friendly. He explained everything nicely. Highly recommended.
I went in Wednesday to lease a new G70 and got it yesterday. From start to finish, the experience was wonderful, professional and time efficient. On Wednesday, from when I first came to the store, I was there about 3 hours, which included the usual intros (Jeff, my salesman, is a wonderful, friendly and very knowlesgeable who never rushed me and went through a myriad of choices), test driving, agreeing on a price (IMMEDIATE agreement!!), doing the credit app, setting up the insurance for the new car, etc. - It takes longer to get a new phone & have it activated!! ...
Just See Genesis Jeff! 5 star service with the Genesis of White Plains crew. Jeff Symeon was a pleasure to work with. Once car was delivered, Jeff gave us a full tutorial on the GV70 features. What a sweet ride. Thanks Jeff!!
Cristian in the service department was fantastic and went the extra mile to ensure that everything was handled meticulously at every step of the way. Overall I was very pleased with the service I received at Genesis Of White Plains.
Leonardo was an excellent salesman. Walk me through the whole process .beautiful car.
Bought my new 2024 GV70 sport prestige yesterday and I absolutely love it! The car itself is amazing, best thing I’ve ever sat in. The dealership experience was amazing too. Huge shoutout to Lorenzo the salesman for helping me w it all, funny helpful and didn’t push anything on me while also being professional. Truly an experience that beats the rivals. Everyone there was super kind and made the extra effort to be friendly, overall a really really good environment. Process was fast and smooth and I have 0 complaints or regrets!! If you on the edge about it, give ...
Excellent experience Jeff was a knowledgeable sales rep and the finance process was a breeze. Very professional
Purchased a gv 70 from Anthony D’Alessio who was extremely professional, knowledgeable and helpful. He is a no pressure salesman. This was one of the most pleasant auto buying experiences we have experienced. Highly recommend this dealership.
Excellent facility and staff! Best inventory in the NY metro area. Salesperson very friendly and knowledgeable… not high pressure at all.
Anthony D'Alessio most amazing, mindful, sales representative with the patience and honesty. Helped me with the purchase of my GV70
I test drove a GV70 in September 2023. It was great! Unfortunately the trade in price for my Mercedes was not. I had a great experience with the salesman Jeff Symeon, who only asked if I did decide to come back would I come back to see him. Over the next 5 months, Jeff was very reasonable, he texted me a few times to check how I was doing trying to sell my car. He did not press me at all. The day after I sold my car, 5 months after meeting Jeff, I gave him a call back. We picked up right ...
Normally purchasing a car and dealing with car salespeople is not an enjoyable experience. However, last week I went to Genesis of White Plains and my salesperson, Jeff Symeon, made the car buying experience much more pleasant. He was extremely knowledgeable, professional, and negotiated in good faith. I was in and out of the dealership in a little over an hour. When I picked up the car the next day, he went through all aspects of the vehicle in detail. Great guy and if you are in the market for a Genesis, ask for him. Also, the General Sales Manager, ...
Called to schedule service today the representative was so helpful and so professional unfortunately I forgot her name! Thank you so much Genesis of White Plains ♥️
Great Experience from Start to Finish! My Sales Representative Jeff Symeon took great care in getting all the details and nuances of my purchase completed quickly and easily. I would definitely recommend this dealer!
Anthony in sales was amazing with the purchase of my pre-owned vehicle. Definitely recommend him and this dealership.
This was my first time dealing with Genesis but I was so impressed with this dealership and the whole process. Adilson was extremely helpful and accommodating. I drove in from over two hours away to buy a CPO vehicle and he had me in and out within an hour. No games or tricks, no attempts to sell anything else, and just great service. I really appreciated that it did not end with the sale because he even followed up the next day to see if I had any questions and to see how I liked the new car. This dealership ...
Great dealership - fantastic service from both sales and service Also, I recently had some minor service completed by Shiva. He came to my home with the Genesis of White Plains mobile van and completed the task - both professionally and carefully.
Anthony in sales was extremely helpful. Great experience with this dealership, highly recommend.
I highly recommend this place, very straightforward people, Salesperson Howard O. provided the best price compared to other dealerships around Westchester and Fairfield County, CT. Also, thank you to the finance person Andrew N. for the smooth and fast documentation transaction.
Jeff the guy with the tie! Very patient and thorough. He kept an open line of communication and made the process a smooth and easy one. Thank you Jeff and Genesis of White Plains! Highly recommend!
Amazing buying experience! We purchased from out of state and they made everything seamless. Danny was very helpful. Easy, no hassle, and everything was ready when we arrived. Highly recommend Genesis as a car company and Genesis of White Plains for a great customer experience.
Great experience with all members of the team from sales to service to support staff. Friendly, courteous and professional. Appreciated the no pressure environment.
Professional and pressure free buying experience. This is how all dealerships should model this sales venue. They‘ve earned my respect and will recommend them at every opportunity.
Great service department the manager Kelly is the best Very helpful highly recommend this service department at genenis of white plains
SERVICE IS SIMPLY AMAZING!! EVEN THOUGH THEY ARE UNDER CONSTRUCTION.. THEY TREATED ME LIKE ROYALTY AND ROLLED OUT THE RED CARPET FOR ME AND MY FAMILY. A SPECIAL THANKS TO ALEX, JASON, SOCHYL AND RACHEL.. EVEN THE GENTLEMAN RAY WHO DROPPED ME OFF THE VEHICLE WAS AMAZING. GREAT TEAM AND GREAT PEOPLE!! WILL HIGHLY HIGHLY RECOMMEND!!
My first experience with Genesis of White Plains was terrific. Service was quick, efficient, and my car was delivered back to me in pristine condition. I know where all my future appointments will be!
I want to thank the General Manager, Mark Hersh, Pre Own Manager, David Reily, Sale Leasing Specialtist Adilson Verdan, and Finance Andrew Nam, for making my purchase of my GV 70 Prestige Package flawless. The experience was by far the best I ever encounter, very professional and transparent about the price of the car, no hidden fees or surprises. Everyone was pleasant, knowledgeable, patient, and highly experienced on the cars. Thank you, Genesis team, for making me part of your family. Happy holidays to you all, and a Happy New Year to come. Sincerely: Randy Hasegan Proude owner of the GV 70 ...
Glad I ran into Iris when looking at the GV60. She made me a great deal and was a pleasure to work with. No wasted time and a super smooth buying experience. Love my new EV!
Purchased GV70 at Genesis of White Plains. Great experience. No issues.
I had a very good experience shopping for my car my sales person was very informative and helpful didn’t push or try to influence me
Had a great experience buying a Genesis at the dealership. Lissette, the sales associate was pleasant and wonderful to work with. This dealership have plenty of new Genesis vehicles to choose from which is a plus. The showroom is spacious with many vehicles to explore. Highly recommended dealer.
Although I am not someone who typically leaves reviews, I had to briefly mention my great experience with Patrick. Patrick made leasing a car easy and seamless. I went in with a budget and an open mind and Patrick provided me with several options and comfortability which led me to making a great decision. Patrick was there for any questions or concerns that I had. It is safe to say that I will be a customer of Patrick’s and Genesis of White Plains for a long time.
We had decidee which car we wanted and found online that it was available at White Plains. We had an idea of pricing. When we got there, we got a quote and when asked for the breakdown, they gave a printout!! Every other dealer in my 30 years of buying cars has given me a stupid post-it and vague run-around. No games here! Excellent pricing. The financial guy offered options but did not push at all. When we went to pick up the car, our sales rep spent almost 2 hours helping us to sign up for the apps and showing us ...
We recently purchased a Genesis GV70 from White Plains. We were long distance buyers and so were very pleased that our sales representative, Lorenzo Monteagudo, kept us informed of the expected delivery date for the vehicle and helped us with the documentation and other requirements for the purchase. On the day we picked up the GV70 all the employees at Genesis of White Plains were professional and ensured that the transfer was smooth and efficient. We highly recommend Genesis of White Plains.
Very nice and professional people at this dealership. Lissette was the one that helped us with getting a GV60 with great incentives and pricing. We did a quick transaction and she was very responsive over email and helpful in person. Highly recommend coming here for Genesis rather than Hyundai dealerships.
I’ve recently purchased the new G80 electrified and I absolutely love this car!! But what I love more than the car is the experience I had at the dealership!! Jeffrey better known as “Genesis Jeff” was absolutely amazing. With the patience of a saint he worked with me, on and off the clock, until we got the deal done. Buying a new car is a bid deal. Often sales people can forget that. And I get it, they’re in the dealership every day. But I’m only in the dealership once every three years and when I come ...
Oscar was a pleasure to work with. I highly recommend working with him. He is very knowledgeable on the vehicles and professional.
It is rare that I take the time to leave a review, but my purchasing experience at Genesis of White Plains warrants it. In short, I have zero complaints, and the highest praises. This week, I purchased my GV70 from Patrick Forman, who was direct, no-nonsense (in the best sense), and extremely responsive. Patrick was enthusiastic in answering all my questions, and went out of his way to explain the purchasing process at this dealership. As a result, there were no surprises at any step. Additionally, though it's one of the less important things about buying a new car, ...
We worked with Patrick Forman on the lease of our G70. We didn't know much about Genesis and went into the dealership on a whim. (We had very good experiences with the Infinity dealership that was there prior.) We test drove the G70 and loved it. My wife is a tough customer and they did a great job working with us. Patrick was patient, and very knowledgeable. It's a good combination. He was extremely reponsive to my texts/emails and even helped me out while he was home with Covid. Andrew their finance person was extremely helpful and ...
Oscar and his Sales manager were a pleasure to work with. Got a great deal for a GV60 and we are all loving it. A++++
As a woman walking into a car dealership alone, the treatment I receive can make or break a deal because I believe in spending my money in places where I am respected. I arrived at the end of the day without an appointment with a clear purpose to explore and research the GV70. Oscar was patient and never made me feel like I was wasting his time. I had already done some research, and Oscar was able to supplement it with additional information. When I explained that I needed to do more research and consider the information he provided, he ...
Excellent dealership. Totally satisfied with service rendered to my 2023 G90!
I am the happy new owner of a GV70. Patrick and Clinton made the whole process so easy. Genesis makes an incredible car and are definitely making their mark in the car industry but this dealership adds to the prestige of being a Genesis owner.
The service department is amazing, they made sure they brought me a loaner to my house while they took my G70 to get oil change, staff are very respectful and punctual with what they say. Thank you again team.
Had a great time purchasing my new car, an electric GV70! The car is fantastic and Lissette was excellent to work with, from my first test drive to driving it off the lot. Very low pressure environment and the financing part was easy and fast. They've also been great with helping me while Electrify America gets its act together on the free charging offer, which is really nice of them!
I just purchased my first Genesis GV 60. My sales representative Howard Okun was outstanding ! He knows his business and helped me with some very important decisions when making my purchase . From the moment I met him to the day of delivery the process of purchasing was seamless! He kept in touch with me every step of the way during the order process. On the day of delivery Howard was awesome , I was treated like royalty by him as well as finance manager Robert Mosca . I would highly recommend Howard and the staff at Genesis of White Plains
Thank you Will from the Parts Dept! Will saved our day when we needed a part which was not available in NY or CT while being hundreds of miles away from our home. Thank you Will for your positive “can help and can do” approach to a client unbeknown to you. Will was willing to work with me on the phone and facilitated the direct delivery of the required part by Overnight delivery to the tire shop where our Genesis was stranded… (hundreds of miles away from our home and local dealer shop). Will rid it all on a short ...
Great buying experience start to finish. Very professional team from Howard in Sales to the finance team. Highly recommended.
I had the pleasure of working with Jeff Symeon when buying my GV70. Jeff was respectful of my time and easy to work with. I'll be looking to work with him the next time I buy a vehicle.
Just wanted to thank Jeff and the team at WP Genesis for easing my transition to an EV, the GV60. The car is great and the leasing process was smooth as could be. This dealership is conveniently located, well appointed and offers the kind of ownership experience I expect when I lease a luxury automobile. Highly recommend.
Jeffrey at White Plains Genesis provided excellent customer service. Him and the finance team were accommodating and responsive to my questions. I love my new Genesis GV70!!! Thank you!
Great Experience, no pressure sales and amazing staff.
A few months after leasing a GV70 last December, I picked up a highway stone and it seriously damaged my radiator. I absolutely needed a loaner while it was being repaired, and loaners were hard to come by on such short notice. Kelly, the Service Manager at Genesis of White Plains, was on it immediately, checking various other Genesis dealer locations for a loaner, then using her own resources to ensure that I got what I needed. She was a real pleasure to deal with -- gracious, upbeat, friendly, and.professional.The kind of special person who should be in ...
We worked with Jeff SYMEON on the purchase of our 2023 GV60 Performance. Jeff knows his stuff. He was patient, knowledgeable and made the whole process easy. We appreciated his callbacks after delivery. He spent a lot of time explaining the operation of the car, answered all our questions and was responsive to emails sent once we were home. I wouldn’t hesitate to deal with him again in the future.
Courteous and thoughtful service
I truly appreciate Oscar at Genesis of White Plains helping me acquire my new GV80.
I came to White Plains Genesis through a series of setbacks. I originally leased my G80 from New Rochelle who informed me they no longer service the car. I wound up having it serviced in Connecticut ( Dan) was a life saver then I found out that Pepe opened a dealership in White Plains. I have other cars through Pepe Mercedes and was thrilled to find out they would absolutely take care of my needs and did so quickly with no fuss or muss gave me a loaner pickup and delivered my car clean and shiny. Everyone was super nice and ...
We recently worked with Genesis of White Plains and they provided phenomenal professional service during the time our GV80 was at service. The Service team was very meticulous by paying attention to the customer's specific details and request. They took the time for the corporate engineer inspect the vehicle and replaced necessary parts and properly fixed as ordered. Big kudos to Shiva!! He and his team got the work done! Shiva was very responsive and worked along with us and provided friendly and attentive professional service care. We strongly recommend Genesis of White Plains to all customers with Genesis ...
Pleasant experience at Genesis! Oscar was truly a pleasure to work with. We went in at the end of the month when dealerships are usually a blur and the fact that he took time to make sure that the car was everything we wanted was a great experience. I test drove the car and was very nervous test driving but Oscar put me at ease! He showed us all the features of the car despite it being 5:00pm on a Saturday evening . He went above and beyond and sometimes that is all that matters.
The entire process from initial consultation to signing the finalized documentations went smoothly and seamlessly. Working alongside Lorenzo and Clinton was pleasant, for both of them were friendly, warm, welcoming, and genuinely cared to try to give us the best deal possible. The dealership provided a welcoming vibe filled with elegance, class, and comfort, which allowed customers to feel valued and made the shopping/browsing experience smooth yet classy. Lorenzo's investment in our purchase is genuine and shows all the effort he put into making sure we got all the answers to our questions and that we were comfortable/...
I am an excited new owner of a GV70 from this location after working with Oscar and Robert. Oscar was a delight to work with -- he was very patient and helped guide us through all of our questions. We had to shop with our 3 month old with us and Oscar helped us load and unload the car seat and stroller as we test drove various models as I was struggling to decide which one was the best fit for us. I really appreciate how Oscar remembered each of the preferences and helped map our various options without pressuring any ...
What a wonderful experience we had at this dealership!! Starting with the warm welcome at the front desk, followed by the exceptional work and dedication from our sales specialist, Oscar. Oscar working along with Rob, went above and beyond to make sure we had the car that satisfied us the most. What a fantastic team!!!
Shiva D. was incredibly helpful with my recurring Genesis Connected Services issues. I tried multiple Genesis service centers without any resolution other than telling me to call Genesis directly. Shiva went above and beyond to troubleshoot — and solve — my faulty electronic issues. One of the major reasons I bought the car was for these features, getting them fixed has made a world of difference to me. Thanks Shiva!
My salesman Oscar was a great help and made my purchase very easy and stress free. I feel like I got a fabulous luxury car at a great price
All around great experience. The salesperson Oscar Kienou was very personable, knowledgeable and patient with me and ultimately found me the car that I wanted . He also worked with me and his manager Rob to arrive at an agreed upon lease agreement.
Top-notch dealership. I traveled to White Plains to purchase and pick up a vehicle that I couldn't get in Western PA. Patrick Forman and the team at Genesis of White Plains did everything they could to make my experience outstanding. Their customer service response to a couple of unforeseen hiccups, made me appreciate them even more. From the front desk, to the sales team, to the finance team, everyone is friendly, professional, and focused on customer service! Well done!
Recently purchased a GV70 from the team at Genesis of White Plains. I walked into the dealer with little knowledge on the brand and after speaking with my Salesman Patrick, quickly understood how these cars compete with other popular luxury brands. Patrick was great! He answered all my questions and never pushed us into a decision. Great experience. Dealing with Rob was a pleasure as well! I look forward to seeing their future renovations and improvements. Thanks Genesis of WP!