Customer Testimonials
Just want to give a shout out to my sales person, Alex Visnius, for a awesome experience leasing my new Genesis GV70 which I love! Alex has the patience of a saint & very knowledgeable. I have leased eight other cars in the past with different dealerships. Never have I had an experience as good as this. Everyone at Genesis of White Plains could’nt have been any nicer. It was the best experience I’ve ever had dealing with a car dealership. I definitely will be back asking for Alex when my lease is up.
Alex Visnius was our salesperson. Couldn't be more professional, more nicer, along with endless patience. Finance manager was also very professional. Great dealership
I had a fantastic experience purchasing a used Genesis GV70 from Genesis of White Plains. The salesperson, Alex Visnius, was incredibly straightforward and attentive, making the entire buying process smooth and stress-free. He was professional, knowledgeable, and ensured all my questions were answered. The dealership itself was welcoming and efficient, making the experience even better. I'm extremely happy with my purchase and would highly recommend Genesis of White Plains to anyone in the market for a quality vehicle and top-notch service!
My sales consultant- Alex Visnius- was absolutely outstanding. Great communication on phone or text when needed. Very courteous. Knowledgeable of The product and advantages of both the vehicle and the dealership. Even the negotiation was a hassle free, even pleasant! In my almost 40 years of buying new vehicles, including Mercedes, and bmw, this was by far the most pleasant buying experience. Alex was responsive to my calls even after delivery! Alex’s manner in which he dealt with me( and I can be somewhat demanding when buying and or negotiating). As the owner of an advertising agency with lots of ...
Despite dealing with selling the car for business (very complicated compare to personal) Alex Visnius was the Hero of the Month for me!!! Helpful, thorough, patient and professional!!! Even managed to pretend that he liked my silly jokes. Thank you Alex. Great buying experience, good people, good place, great cars. My car is the Best !!!
Jeff Symeon was great he made the process of leasing my new G70 smooth and seamless. Jeff provided exceptional customer service from our first contact, he is extremely knowledgeable and most of all professional. I highly recommend the Genesis of White Plains experience.
Great experience from the moment we walked through the door. I highly recommend Jeff Symeon. Jeff provided an excellent, stress free experience and covered every detail down to the ezpass stickers. Steve in finance was fantastic.
Excellent service , beautiful facility with easy access . And Cristian Florescu was terrific as my service advisor ! I highly recommend them .
Howie made my husband and I very comfortable. He worked on getting us all the promotions that were available and made the trade in very easy. He was friendly and knew what he was talking about concerning financing. Also he knew everything about the car and answered every question I had. When it came time to pick up my vehicle there was no stress but Joy for me and my Husband. Thank you and may you all have a Blessed Christmas. Ernestine Picone
Excellent service. Friendly, knowledgeable and thorough, while without pressure. Pleasure to work with.
Cristian in the service department was really helpful and did astounding work to ensure the car gets the service needed.
Honestly amazing experience!!! Words are not enough to describe the incredible experience provided by Jeff Symeon and the rest of the team
Great experience. Clean , respectful and friendly staff. Cole really took care of me and got me what I was looking for. 2025 GV70 red with a red interior. Definitely recommend this dealership.
I worked with Jeff Symeon when purchasing our new vehicle. I found him to be personable, communicative, and knowledgeable about the car. He went above and beyond, even after making the sale, to ensure I was satisfied.
Lorenzo Monteagudo had a great balance of details of the 2025 GV80 and the joy, excitement, and enthusiasm about this amazing automobile. Thank you, Lorenzo for making the experience of purchasing at Genesis of White Plains a pleasure.
Very pleasant experience at the Genesis of White Plains. Thank you Alex for your assist on purchasing GV80.
We had a great experience at Genesis of White Plains. The place is clean and inviting. We were greeted and tended to from the moment we walked in. Our sales consultant, Lorenzo, was knowledgeable about the vehicle, and patient while we worked out the deal. The whole process was easy. Couldn’t be happier with our new Genesis GV70. Will definitely consider doing business with them in the future.
10/10 Car buying experience! Adilson Verdan was super knowledgeable and easy to work with from the start. I went in hoping to get a used 2024 GV70 and ended up with a brand new 2025 GV70 - it all worked out in the end. The finance manager Steve was also a pleasure to work with - very informative and helpful in picking out extras/options. The showroom is modern, spacious and comfortable - there were many cars in inventory and for show. Probably one of the best show rooms I've seen yet. It's only day 1 of being a Genesis owner- but ...
I had THE BEST experience buying my GV70 from this dealership in HUGE part to Antonio Medina! He is a gem. Antonia knew his product really well, was honest, patient and super accommodating. He even had the car shipped from another dealership as I wanted a specific interior/exterior combo. Honestly, I hardly write reviews unless its worth it and this one is. It was my first car purchase of my own and I had done my homework on all luxury cars. I visited over 7 other car dealerships of different brands. As a woman it can feel intimidating and certain ...
I recently had the pleasure of working with Anthony D’Alessio, and I can’t recommend him enough. He is an incredibly knowledgeable salesman who made the entire process of buying my GV70 seamless and stress-free. From the start, Anthony was easy to deal with—approachable, professional, and attentive to my needs. He answered all my questions thoroughly and ensured I had all the information to make an informed decision. The transaction was as smooth as it could be, with no unnecessary delays or surprises. Anthony’s expertise and dedication to customer satisfaction truly stood out. If you’re looking ...
Anthony D'Alessio at Genesis of White Plains was the best! He helped us lease our first Genesis (GV70) and we are in love with the car. I went in a few weeks before leasing to test drive the car with him and then needed some time to discuss options with my spouse. He was not pushy at all during the in between time which I really appreciated. This was also our first time leasing a car and he was very patient with all my questions. The dealership itself is a brand new building and looks great. Highly recommend both ...
This place is a beautiful, state of the art showroom like I have never seen before. Staff is welcoming and very pleasant to work with, especially Jeff Symeon. He was very patient, knowledgeable about the cars, and took his time to explain everything. I ultimately purchased a Genesis G70 through Jeff. If you are ever in the market for a Genesis, just see Jeff! You will not be disappointed.
This was my first time visting Genesis of White Plains. I came here for a service appointment. My G80 2019 was jerking when accelerating on low speeds without any error codes. They were able to diagnose the issue and fix my car the same day. My service advisor Christian Florescu and techician Carlos Lopez did an a excellent job. Thank you.I really appreciate it.
If you are looking for a Genesis, I highly recommend Genesis of White Plains. Jeff Symeon provided a best in class sales experience, even picking me up from the train station. Delivery was easy and efficient, and the customer service was great. I look forward to coming back to Jeff for future vehicles.
I recently leased a Genesis GV70, and I couldn’t be happier with the service I received from Jeff. He was incredibly thorough and took the time to explain every detail about the car, ensuring I was comfortable with all its features before driving off the lot. Jeff’s patience and attention to detail made the entire process smooth and enjoyable. If you're looking for a knowledgeable, and dedicated car salesman, I highly recommend Jeff!
I had a really great experience at Genesis of White Plains and want to acknowledge service associate Ludwig Amparo specifically. I bought my Genesis at another dealership. Technically, it was a lemon and they scammed me into covering my purchase with an “extended warranty” that I later learned did not cover my car for the duration they said it would. It’s a long story that I have recounted in a separate review but, needless to say, this was a stressful moment that was causing a lot of anxiety and anger. Because of my doubts and concerns with my vehicle, ...
Highly reccomend this location and salesperson Jeff Symeon. His knowledge and expertise along with his patience was 10/10. He made the daunting process of buying a car very easy and enjoyable.
I had a terrific experience with the dealership. But in all honesty, I had a terrific experience with our salesperson, Howard Okun. He was our only contact at the dealership, and for us the face of the entire interaction. We actually came to the dealership because he had worked with my son on a new car several months earlier and my son raved about him. So in short, five stars for Howard!
THANK YOU, Genesis Jeff Symeon, for an awesome car buying experience!! From my first click on a car to driving away, you made everything easy. Super professional, knowledgable, and efficient. And so many little personal touches. The car is amazing...it practically sells itself, so all the attention to detail for all the stuff the car can't do has been greatly appreciated!!! 👍😀
Dealt with Jeff S, it was a very good experiece, everything he said ,he did.Great guy.Kept waiting for the car dealer garbage and it never came,standup outfit.
Lorenzo was great. From scheduling a test drive to vehicle delivery, he made the process of leasing my new G70 smooth and seamless. He followed up afterwards to ensure everything was good. I highly recommend the Genesis of White Plains experience.
I had a fantastic experience leasing a GV70 from Anthony D'Alessio. He we great to work with and very reasonable on the price. His customer service was top notch through the entire process - he even picked me up and brought me to the dealer to pick up my car. Highly recommend Anthony to anyone looking for a Genesis.
I have purchased many vehicles in my lifetime. But buying my Genesis from White Plains Genesis was an extraordinary experience. From the moment I walked in I knew it was going to be good. Greeted by a professional greeter and then brought to a sales person. Alex Visnius could not have been more professional and friendly. The deal went through without a single hitch. Even when he brought in his manager Robert Mosca to meet me it was pleasant and professional and Robert couldn’t be more helpful. And even the dreaded financial guy was a pleasant surprise. No pressure ...
I recently purchased my car from Jeffrey Symeon at Genesis of White Plains. He was great to work with - honest and up-front about everything - NOT pushy at all. He is not like most sales people - in the best possible way! I highly recommend working with him.
Howard was the best salesman! Great personality and very knowledgeable about all Genesis products. Highly recommend
We had a wonderful experience with Alex of Genesis White Plains. He answered all questions and then some. He went the extra mile and got the car we wanted.
Great staff. Amy from the Sales team is so good and focused to deliver to customers needs. She is very thoughtful and literally made the experience simple and easy. Jeff, who is the GM of the service also made his presence known. I went all the way from Long Island to White Plains as the team there was honest and transparent in the deal. Thank you folks and I wish you the best 👍🏻
Excellent experience across the board. I highly recommend purchasing a vehicle from this dealership.
Husband and I got an online quote for a GV60 available at this location and scheduled an appointment with Lorenzo. He had good knowledge of the car model and actually got us a lease that was better than the online quote. The whole process was very smooth and efficient. He also answered our emails promptly. Overall very happy with the experience so far.
If you are looking to buy a Genesis, contact Anthony D’Alessio. I recently purchased a 2022 Genesis GV70 Sport, the car is great, and Anthony was and still is incredible, strong communication before, during and after the transaction. He and dealership went the extra mile to make sure the car was ready extra quickly, so I could pick up on the weekend, when I was off from work. Anthony spoke with me on weekends and at night, even when he was off from work. Going the extra mile ensures I will buy another car from him and this dealership. Good ...
Communication is everything: And if you like outstanding communication when your vehicle is being serviced, just like myself… Then look no farther than Pepe Auto Groups Service Department, at Genesis of White Plains. Devin and Alex are attentive, professional and are both, definitely men of their words. The two continue to go above and beyond to accommodate you and your needs the best they can every time you come in. The two, are yet another reason, I continue to look no farther, when it comes time to buying a new vehicle, for myself, a family member, or even if its ...
Excellent experience. No hard sell. Knowledgeable and responsive sales. Good finance rates with informative finance associate.
Process to car buying is very hectic and could be very stressful. However, Jeff at genesis was so helpful with information and communication. Not only he provided option to buy, but also gave us much information about the offers. He was very straight and clear about everything. His knowledge about the car was very helpful.
Recently purchased my first electric 2024 gv60 from here. The facility was still under renovation, but they did an amazing job to provide very good customer service. My sales rep Alex Visnius was outstanding. Highly recommend going to him, if possible. Very courteous, extremely helpful. And followed up after the sales to make sure everything was ok. I would give an A+ to Alex Car is amazing. Love the drive and luxury. Only thing I will say is that Genesis has tied up with Electrify America. While you get 30 mins of complementary fast charging through them, I dont have any location ...
Anthony D'Alessio is the best salesperson ever. He helped me purchase the GV70 and made it so easy. I highly recommend him and Genesis of WP.
Great car, the G80 with 300 hp 4 cyl. turbo, great price, good support.
Hats off to Alex and the staff at Genesis of White Plains. Having been a client of Genesis for the past 3.5 years I almost gave up on the brand until I moved and this dealership was right up the street from me. Before then never got the true white glove service that I was promised. Alex and his team at Genesis of white plains re lit my belief in the brand. From the vehicles to the beauty of the dealership. Very high quality finishes and attention to detail. I picked up the new supercharged G90 and couldn’t be happier ...
I really loved our sales person Adilson Verdan. I had a slight issue with my new car and even though he is not in the service department, he made sure my issue got resolved.
Mr. Steve Souh and Mr. Dariusz Kotarowski are pros who not only know their stuff but also genuinely care about their customers. They made the experience of purchasing my birthday present so smooth and sweet that the only thing left for me to do was to fall in love with the GV80!
Even though the dealership is going thru a renovation the enthusiasm for the Genesis remains upbeat and positive. Antonio was absolutely fabulous with his knowledge of the vehicle and also competitors vehicles. He answered all questions without rushing us and is an excellent representative for Genesis! Update: After owning my Genesis for less than a month I had a car accident and my G80 was totaled. It was a difficult process for me after the accident and Genesis really made a difference. The Genesis team is incredible and everyone there is caring and professional. Both Antonio and Steve helped me ...
It was a excellent experience.I had visited a few other dealerships and felt most at ease with Genesis of White Plains. The Salesman, Howard Okun, was courteous, Patient and listened to my needs as did everyone I met that day. I am very pleased with my purchase from GoWP.
I had a great experience made possible through Cole Parham who worked closely with my broker, Kofi Annan, to find the car I wanted. Cole made it possible to deliver my vehicle to me within days of making the purchase. It was true valet service that was the icing on the cake!
Alex was great, attentive, follow up with all questions. Even after leaving the show room.
First Genesis experience and was top class. As expected with a luxury brand, no overselling and a customer focused experience. Cole did a great job as sales advisor, oversaw a fair deal on a G80 Sport and is highly recommended. Incredible car.
My wife recently had her GV70 serviced at Genesis of White Plains, and I can’t say enough about the exceptional care and attention she received. The team, especially Alex the service consultant and Devin the service director, made sure that her car was repaired quickly and efficiently. They provided a great loaner vehicle, which allowed her to get to work safely and without any hassle while her car was in the shop. What really stood out was how they treated her with such respect and made the entire process seamless. When her GV70 was returned, it was running perfectly, ...
Great experience at Genesis of White Plains. Our sales rep, Alex, went over and above my expectations. A most honest, friendly and pleasant experience; extremely happy with my new GV70 . Will certainly recommend dealership to friends and family.
Cole was a true professional and made the buying experience a smooth process. I would highly recommend his services!
We recently bought a luxury car, GV80. Anthony D'Allessio was an amazing help and was super knowledgeable. He took us through all the features before we purchased. He was very friendly and always available for questions. Highly recommend him!
Excellent sales rep. Knew the different features of the cars. Clearly explained and answered all my questions.
Great professional experience!
buying my car here was great quick and easy. Anthony did everything for me and I left with the exact car that I wanted!
I was impressed with not only my new G70 but the efficiency, professionalism and attention to detail that I received at Genesis White Plains. It was a pleasure to deal with both sales and business mangers.
Working with Anthony D'Allessio was a great experience. From the test drive to delivery, this was by far one of the easiest vehicle purchases I've made. I'll be back!
We love our GV80 and Genesis of White Plains is a first class dealership. From sales to service, the customer service here is top notch.
I purchased my 2024 Vik Black GV70 3.5T Sports from here and my experience was phenomenal!! Antonio is very knowledgeable, thorough and friendly. Gracie was also amazing! She was precise, knowledgeable and was opened to any and all questions. Aside from their warm and welcoming treatment, my transaction was seamless!! All offered promotions were granted and there was no form of trickery. Everything was straightforward. I received a great deal and am elated!! 😁 My vehicle is 🔥🔥🔥 And my apologies....I must thank Kadi-Ann!! She's a sweetheart. She got the whole process started by effectively scheduling my appointment(s) to accommodate ...
My vehicle purchase experience with Genesis of White Plains was nothing short of amazing. Cole Parham is a consummate sales professional who made it easy for me to move forward with buying my GV70. He was pleasant, patient, knowledgeable & solution oriented...all of which sealed the deal.
Antonio could not have been more accommodating and flexible. We appreciate the time he took to make us feel comfortable and confident of our options. Thanks for the warmth and courtesy!
I picked up a GV70 EV from Howard at the end of April. The process could not have been easier or more transparent. The price was great and everyone at the dealership was friendly and helpful throughout the entire process. This is the first dedicated Genesis space that I have come across in the tristate area. All the other ones that I have seen share a space with Hyundai. I would highly recommend that you reach out to Howard and check this place out.
The sales side of the experience was outstanding. A frictionless experience with quick and decisive action. Could not have asked for a better sales job. Follow-up and customer service has been light. I could not tie the Genesis Home Link system into my garage door opener and asked Genesis for help. It is still not connected. However, we solved the problem by going out and buying a universal remote that we keep in the vehicle. Would have been nice to have had the problem fixed.
I had a great experience with Genesis in White Plains. Jeff Symeon was fabulous with helping me choose the right vehicle for my needs. It was flawless from start to finish.
I recommend this car dealership very highly. Reason being I did not buy my car from them. I bought it from a dealership in New Jersey who gave me no information basically pushed me out the door and on my way. After owning the car for 4 days and getting frustrated I was about to traded in for another car, I happen to call Genesis of White Plains. The receptionist on the phone was a sweetheart and told me we’re going to help you she put me through to Jeff Symeon, he is the nicest man you were ever gonna ...
We’ve been to many car dealerships before but Adilson was by far and away the best. He is a very nice person, calm, not pushy. Definitely recommend him if you are in the market for a new car!!!
This is my second Genesis vehicle, and I enjoy the brand. The dealership and salesperson, Cole Parham, provided a seamless transaction experience, and I am excited to purchase more Genesis products in the future.
In my experience of leasing numerous luxury cars over the past 15 years and dealing with various dealers and car brokers, I have never encountered a transaction as smooth and efficient as the one I recently had at White Plains Genesis dealership. From the moment I made the decision to proceed with the lease to the moment I drove out of the dealership, the entire process took less than 24 hours. This level of efficiency was unparalleled, and I was thoroughly impressed. I want to express my sincere gratitude for the exceptional service I received throughout this transaction. Salesperson Antonio Medina played ...
I leased my new Genesis GV70 Fri Genesis White Plains. I walked in the dealership with no expectations, not knowing much about the Genesis brand. I had a fantastic experience. The salesperson Howie Okun is personable and knowledgeable and most importantly very enthusiastic about the cars he is selling. I love the car so far. I recommend Genesis White Plains and Howie Okun.
Anthony D'Alessio was very helpful through out my experience buying a V70. Anthony was knowledgeable, professional and wonderful from start to finish. I would recommend Anthony and Genesis of White Plains if you're looking into getting a Genesis.
Great selection of vehicles, it’s apparent from the first moment you arrive that the customer is number 1. Howard was awesome - the finance guy was awesome. I would definitely shop there again.
Excellent customer service, friendly, respectful and ready to help with any questions you may have, a much better experience coming from my previous Genesis dealership.
Anthony D’Alessio , he was very helpful and friendly. He explained everything nicely. Highly recommended.
I went in Wednesday to lease a new G70 and got it yesterday. From start to finish, the experience was wonderful, professional and time efficient. On Wednesday, from when I first came to the store, I was there about 3 hours, which included the usual intros (Jeff, my salesman, is a wonderful, friendly and very knowlesgeable who never rushed me and went through a myriad of choices), test driving, agreeing on a price (IMMEDIATE agreement!!), doing the credit app, setting up the insurance for the new car, etc. - It takes longer to get a new phone & have it activated!! ...
Just See Genesis Jeff! 5 star service with the Genesis of White Plains crew. Jeff Symeon was a pleasure to work with. Once car was delivered, Jeff gave us a full tutorial on the GV70 features. What a sweet ride. Thanks Jeff!!
Cristian in the service department was fantastic and went the extra mile to ensure that everything was handled meticulously at every step of the way. Overall I was very pleased with the service I received at Genesis Of White Plains.
Leonardo was an excellent salesman. Walk me through the whole process .beautiful car.
Bought my new 2024 GV70 sport prestige yesterday and I absolutely love it! The car itself is amazing, best thing I’ve ever sat in. The dealership experience was amazing too. Huge shoutout to Lorenzo the salesman for helping me w it all, funny helpful and didn’t push anything on me while also being professional. Truly an experience that beats the rivals. Everyone there was super kind and made the extra effort to be friendly, overall a really really good environment. Process was fast and smooth and I have 0 complaints or regrets!! If you on the edge about it, give ...
Excellent experience Jeff was a knowledgeable sales rep and the finance process was a breeze. Very professional
Purchased a gv 70 from Anthony D’Alessio who was extremely professional, knowledgeable and helpful. He is a no pressure salesman. This was one of the most pleasant auto buying experiences we have experienced. Highly recommend this dealership.
Excellent facility and staff! Best inventory in the NY metro area. Salesperson very friendly and knowledgeable… not high pressure at all.
Anthony D'Alessio most amazing, mindful, sales representative with the patience and honesty. Helped me with the purchase of my GV70