Customer Testimonials
The purchase was effortless thanks to Howard. Looking foward to getting my plates and saying hello to him. this was sent from Christine Balbi
"Exceptional service experience at Genesis of White Plains! The complimentary valet service was top-notch - they picked up my car from work, provided a loaner, and even dropped it off at my house after service. Alex Alvarado kept me updated throughout the process, and Service Manager Devin Prediger explained everything with great patience. Customer service is 10/10, and the staff is super friendly. Highly recommend!"
Salesman Antonio Medina was absolutely AWESOME to deal with. Very knowledgeable, professional, helpful and a pleasure to deal with. A great experience purchased a 2025 G80 sedan. This place is the gold standard for automotive dealerships. I cant say enough good things about this place. A+++++ 5 Stars*****
I cannot say enough positive things about this dealership. I leased a G70 from this dealership about four months ago, and it is the best car I’ve ever owned. By far the easiest buying and pick up experience I have ever had. Howard, my salesman, walked me through the whole process and worked with me to make a deal that would fit what I could afford. A couple months later, I was having some trouble dealing with a different dealership closer to home regarding some maintenance issues. I reached out to them and they immediately got back to me ...
It was a pleasure and seamless experience dealing with Alex Visnius at Genesis of White Plains! He is a well-informed sales associate who was a please to work with
A few months ago, my husband and I were on a hunt for a new automobile. After researching several makes and models, we decided to check out the Genesis GV 80 at the White Plains dealership. We were fortunate to have Anthony D’Allessio as our sales representative. He was very personable as well as courteous, knowledgable, professional, and attentive to all our needs. He answered all our questions thoroughly and ensured us that he would “always be available “ if we had any concerns or questions. He even went out of his way to help us turn in our former leased ...
I recently purchased a Genesis from Jeff Symeon. After looking at different dealerships and not quite knowing what exactly we wanted we found the right match. Jeff took his time asking us questions and qualifying us to lead us to the right cars. He is very professional but also has a sense of humor that makes you comfortable. We bought the GV 70 and it was the right choice. I will recommend Jeff to anyone looking to purchase a new car. Thanks again Jeff
We came in a couple of days and worked with Jeff Symeon, he made the process of buying a new car flawless. He was attentive to what we wanted and remembered what we didn’t want inside the car. He had a great personality and a pleasure to work with! I definitely would recommend Genesis of White Plains and “Just see Jeff”
5 STARS ALL AROUND! BUT ESPECIALLY FOR JEFF SYMEON! IF I COULD GIVE HIM 10 STARS I WOULD. WHAT A PLEASURE FROM THE MOMENT HE WELCOMED ME AT THE BEGINNING OF MY APPOINTMENT, UNTIL I WAVED GOODBYE IN MY NEW GV70. BELIEVE THE HYPE! THE EXCELLENT REVIEWS ARE ALL TRUE. ⭐️⭐️⭐️⭐️⭐️
I had a great experience at the Genesis of White Plains. My sales representative was Alex Visnius who was very patient with me. I couldn't quit make up my mind and he helped with some pros and cons and options. I finally found something I loved and he quickly got the deal going with his manager Tom. Tom was also fantastic, even though I kept them both way passed the business hours to finish my deal. I would recommend anyone looking for a beautiful luxury car with reasonable price to consider a Genesis. I've owned a Range Rover ...
I was very happy with this dealership. They have great, fast service. My Service Manager, Roberto Lebron, was knowledgeable and helpful with all questions. I will definitely take out my next Genesis at this dealership.
Steve was fantastic! He is THE GUY that you want to deal with-funny, personable and explains things the way any customer would want. Takes the time to make sure you are comfortable and understanding of the process.Every dealership needs a "STEVE". THE BEST!!!!!!!!!!!!!
I had the pleasure of working with Jeffrey Symeon at Genesis of White Plain on a lease for a 2025 G70. Jeffrey was able to work out a lease deal that was significantly lower than what I expected to pay. The car is loaded with technology, and Jeffrey was able to explain everything in terms that a not-so-tech-savvy senior like me could understand. He spent over an hour in the car with me explaining all the bells and whistles. If you’re in the market for a Genesis, you can’t to better than Jeffery and Genesis of White Plains.
Anthony D'Alessio was the best salesperson I ever experienced! He worked very hard. If you need a vehicle go see him!
Very helpful, informative and transparent. Decent test drive loop and the salesperson, Adilson Verdan, at Genesis of White of Plains was respectful of my time and wanted to make sure I had all the information I needed to make the best purchase decision.
Cole Parham was Very friendly and knowledgeable and went out his way to customize my vehicle.
We purchased a GV70 with Alex Visnius at Genesis of White Plains and were extremely happy with Alex's professionalism during the buying process and attentive followup after we picked up the new car. Alex is extremely knowledgeable, responsive and pleasant to work with. Five stars for this great sales associate. Ask for him by name if you will be car-buying at Genesis of White Plains!
Best experience thanks to Jeff!
I recently leased a Genesis GV 70 from Genesis of White Plains and my salesman was Jeff Symeon. My experience was wonderful from the moment we walked in until the plates went on the car and we drove away. First class service from beginning to end. I highly recommend anyone looking for a Genesis to see Jeff Symeon for a second to none experience. Absolutely NO PRESSURE salesman, which was great! I would also like to give a shout out to Steve Souh, Finance/Insurance Manager. He made the entire paperwork process seamless and fast. Thank you guys for making my ...
The first time I walking into the dealership Genesis of white plain it was amazing. Then I meet with my salesman Jeff Symeon, we talked about purchasing a vehicle. He was great and straight to the point friendly and truthful. After all the negotiation two days later I drove away in a brand new G70 genesis 3.3t sport prestige awd. I just want thank you for the great experience. I will enjoy this car. Thank you again you r awesome.
I have to start with my experience with Rodia Ramlall. Very smart, extremely pleasant and cooperative I enjoyed working with her. Definitely Genesis of White Plains is one of the most honorable car dealers I have come across. As I looked around for my GV80 Coupe I came across dealers they were charging a premium of $10000.00 over the MSRP. I was also looking a particular color, Berring Blue. They got me the exact vehicle and charged me MSRP. That was a very pleasant surprise as I was expecting that they may add a premium to the MSRP. Needless to say, ...
Great experience! Low pressure. Great deal on a G70. Loving it. Jeff was excellent. We will be back
We had a fantastic experience with Jeff! Thank you for the help and guidance!
We went to Genesis of White Plains given that customers’ reviews were very satisfactory. Staff of the Genesis dealer in Long Island, from where we leased our 2022 GV70 2.5T, were not knowledgeable, had communication breakdowns between staff, and unresponsive amongst other inexistent common courtesies to customers. Mr. Howard Okun of Genesis White Plains mentioned the offered rebate for the 2025 GV70 3.5T. He showed us the car in their spacious showroom, its advantages over the 2.5 in terms of value, features and lease rates comparison. He had a look at our 2022 leased car and saved us time in returning it to the ...
Great experience and totally transparent. Especially my salesman, Adilson Verdan. Thank you
Genesis of white plains is a gorgeous dealership. I have now two vehicles and go out of my way make the trip for Jeff who is fantastic. He listened to my needs and found the perfect vehicle. He’ wonderful and I will be back for number 3.
My Expensive @ Genesis Of White Plains Was Great Thanks To The Help & Very Respectful Service Advisor, Cristian F. iCame Here All The From Way Brooklyn Just To Get Recall Situation Handled & All Service Was Done Within One Day. I'll Bring My Genesis G70 Back Any Time To ONLY Genesis Of White Plains. #GreatService #Greatworkers
Genesis of white plains are hands down the best Genesis dealership Genesis has to offer, after having my car at a different Genesis dealership for over 1 month, and them giving up and saying the brake noise I was having went away on its own which it didn’t. Genesis of White Plains fixed the problem in 3 days ! Ludwig Amparo Your #1 over there, thank you for your help and care in every step of the way! Genesis of White Plains you guys are awesome! Thank you!
Nothing but praise for Alex Visnius, and Genesis of White Plains. A knowledgeable, courteous and professional salesperson resulting in an easy purchase and very satisfied customer.
Jeff Symeon in sales is terrific to work with. Veteran of the car world and totally professional and knowledgeable. Oh, and the product is outstanding in every way.
If anyone is in the market for vehicle you should check out the Genesis Line and if it's a Genesis you want you would be doing yourself a favor to contact Jeff Symeon in Sales and Rob Mosca the General Manager at Genesis of White Plains. Not only is the facility fantastic but these two men were great to work with from the initial phone call to when we went to see the vehicle and then through the delivery process. We live in northern NJ and it was less than 25 minutes door to door. And not only that but ...
Had a positive experience at the Genesis of white Plains. Jeff, my salesperson, was very patient with my decision making and knowledgeable about the car GV70.
Beyond extraordinary experience and service. From the first call to leaving the lot with a Genesis, this dealership gets it right. Key people I recommend and commend: Jeff Symeon and Matt Tuz (pre-owned manager). Disclosure: this review is in context of buying a used Genesis (just pre-owned, not a Certified/CPO), and a specific Genesis I was interested in. The first phone call after filling out the interest form was within a few hours, and the representative was pleasant in setting up an appointment. Mind you, this was a Friday afternoon, and she mentioned that the car is in the ...
I had the pleasure of working with Antonio . Let me start off by saying I hate dealing with dealerships as sale tactics with hidden fees is a turn off for me . Antonio did an excellent job of communicating with me via text through entire process. We had 1 minor hiccup with GV70 missing Plate holder for front of grill. Antonio addressed it quickly and I had my part within 1 week . Price was as advertised with no hidden fees. Dealerships like this one will stand test of time and should benefit in the long run .Great experience at Genesis of white plains ...
I had the opportunity to work with Alex Visnius and he was very professional and a pleasure to work with! Throughout the process he kept me appraised of the process and went above and beyond to make sure things work as the way it’s expected. I highly recommend Alex and this dealership!
We bought our GV70 in November. The vehicle is great, as was our experience in the beautiful dealership, but particularly in our interaction with our salesperson, Alex Visnius. Alex was knowledgeable, informative and very easy to go through the process with. We never felt pressured or like questionable information was being provided. Our late in the process desire to make a change in the specifics of the vehicle was met by Alex with determination to make it happen. He did!
Anthony D'Alessio was the best salesperson ever! I highly recommend him for your next car!
I recently purchased a new Genesis GV70 from Alex at the White Plains dealership, and I couldn’t be happier with the experience! From start to finish, Alex was professional, knowledgeable, and incredibly attentive to my needs. He went above and beyond to make the process smooth and stress-free. Steven, the sales manager, was equally exceptional—his expertise and customer-first approach made me feel confident in my decision. Together, Alex and Steven created a seamless and enjoyable car-buying experience. I highly recommend this dealership to anyone in the market for a Genesis. Thank you, Alex and Steven, for your outstanding ...
Recently leased Gv70 from Genesis of White plains and I had a very wonderful experience dealing with the sales person Rodia Ramdall.she was very professional , patient and knowledgeable about the car and it made my shopping with her a pleasure. I would gladly recommend this dealership and salesperson to my friends and family
Alex very responsive to dmv issue on his day off
excellent service. Alex Visnius is a knowledgable sales person - - handled the whole transaction quickly and efficiently. a pleasure to do business with and he provided some very timely and helpful information post sale.
Antonio spent an hour teaching me about my new car and he was patient, clear and nice. My new car is fabulous and the dealership is terrific. The finance people were efficient and prepared for me. I would definitely recommend this dealership.
Wonderful all around experience. Easiest car leasing experience ever from sales to finance Exceptional sales service from Alex Visnius. Professional courtesy and knowledgeable. If you are in the market for a Genesis, this is the place to go.
Alex Visnius was outstanding with service and price with regard to the G70. I previously bought an Infiniti at the same White Plains location. No comparison. I just came off a Lexus lease. Very good car but Genesis exceeds it in comfort, style and price. Kudos to Alex for ushering me through the process, professional and without stress.
Very nice overall experience, highly recommend them.
Just want to give a shout out to my sales person, Alex Visnius, for a awesome experience leasing my new Genesis GV70 which I love! Alex has the patience of a saint & very knowledgeable. I have leased eight other cars in the past with different dealerships. Never have I had an experience as good as this. Everyone at Genesis of White Plains could’nt have been any nicer. It was the best experience I’ve ever had dealing with a car dealership. I definitely will be back asking for Alex when my lease is up.
Alex Visnius was our salesperson. Couldn't be more professional, more nicer, along with endless patience. Finance manager was also very professional. Great dealership
I had a fantastic experience purchasing a used Genesis GV70 from Genesis of White Plains. The salesperson, Alex Visnius, was incredibly straightforward and attentive, making the entire buying process smooth and stress-free. He was professional, knowledgeable, and ensured all my questions were answered. The dealership itself was welcoming and efficient, making the experience even better. I'm extremely happy with my purchase and would highly recommend Genesis of White Plains to anyone in the market for a quality vehicle and top-notch service!
My sales consultant- Alex Visnius- was absolutely outstanding. Great communication on phone or text when needed. Very courteous. Knowledgeable of The product and advantages of both the vehicle and the dealership. Even the negotiation was a hassle free experience, even pleasant! In my almost 40 years of buying new vehicles, including Mercedes, and bmw, this was by far the most pleasant buying experience. Alex was responsive to my calls even after delivery! Alex’s manner with which he dealt with me( and I can be somewhat demanding when buying and or negotiating) was pleasant as well. As the owner of an ...
Despite dealing with selling the car for business (very complicated compare to personal) Alex Visnius was the Hero of the Month for me!!! Helpful, thorough, patient and professional!!! Even managed to pretend that he liked my silly jokes. Thank you Alex. Great buying experience, good people, good place, great cars. My car is the Best !!!
Jeff Symeon was great he made the process of leasing my new G70 smooth and seamless. Jeff provided exceptional customer service from our first contact, he is extremely knowledgeable and most of all professional. I highly recommend the Genesis of White Plains experience.
Great experience from the moment we walked through the door. I highly recommend Jeff Symeon. Jeff provided an excellent, stress free experience and covered every detail down to the ezpass stickers. Steve in finance was fantastic.
Excellent service , beautiful facility with easy access . And Cristian Florescu was terrific as my service advisor ! I highly recommend them .
Howie made my husband and I very comfortable. He worked on getting us all the promotions that were available and made the trade in very easy. He was friendly and knew what he was talking about concerning financing. Also he knew everything about the car and answered every question I had. When it came time to pick up my vehicle there was no stress but Joy for me and my Husband. Thank you and may you all have a Blessed Christmas. Ernestine Picone
Excellent service. Friendly, knowledgeable and thorough, while without pressure. Pleasure to work with.
Cristian in the service department was really helpful and did astounding work to ensure the car gets the service needed.
Honestly amazing experience!!! Words are not enough to describe the incredible experience provided by Jeff Symeon and the rest of the team
Great experience. Clean , respectful and friendly staff. Cole really took care of me and got me what I was looking for. 2025 GV70 red with a red interior. Definitely recommend this dealership.
I worked with Jeff Symeon when purchasing our new vehicle. I found him to be personable, communicative, and knowledgeable about the car. He went above and beyond, even after making the sale, to ensure I was satisfied.
Lorenzo Monteagudo had a great balance of details of the 2025 GV80 and the joy, excitement, and enthusiasm about this amazing automobile. Thank you, Lorenzo for making the experience of purchasing at Genesis of White Plains a pleasure.
Very pleasant experience at the Genesis of White Plains. Thank you Alex for your assist on purchasing GV80.
We had a great experience at Genesis of White Plains. The place is clean and inviting. We were greeted and tended to from the moment we walked in. Our sales consultant, Lorenzo, was knowledgeable about the vehicle, and patient while we worked out the deal. The whole process was easy. Couldn’t be happier with our new Genesis GV70. Will definitely consider doing business with them in the future.
10/10 Car buying experience! Adilson Verdan was super knowledgeable and easy to work with from the start. I went in hoping to get a used 2024 GV70 and ended up with a brand new 2025 GV70 - it all worked out in the end. The finance manager Steve was also a pleasure to work with - very informative and helpful in picking out extras/options. The showroom is modern, spacious and comfortable - there were many cars in inventory and for show. Probably one of the best show rooms I've seen yet. It's only day 1 of being a Genesis owner- but ...
I had THE BEST experience buying my GV70 from this dealership in HUGE part to Antonio Medina! He is a gem. Antonia knew his product really well, was honest, patient and super accommodating. He even had the car shipped from another dealership as I wanted a specific interior/exterior combo. Honestly, I hardly write reviews unless its worth it and this one is. It was my first car purchase of my own and I had done my homework on all luxury cars. I visited over 7 other car dealerships of different brands. As a woman it can feel intimidating and certain ...
I recently had the pleasure of working with Anthony D’Alessio, and I can’t recommend him enough. He is an incredibly knowledgeable salesman who made the entire process of buying my GV70 seamless and stress-free. From the start, Anthony was easy to deal with—approachable, professional, and attentive to my needs. He answered all my questions thoroughly and ensured I had all the information to make an informed decision. The transaction was as smooth as it could be, with no unnecessary delays or surprises. Anthony’s expertise and dedication to customer satisfaction truly stood out. If you’re looking ...
Anthony D'Alessio at Genesis of White Plains was the best! He helped us lease our first Genesis (GV70) and we are in love with the car. I went in a few weeks before leasing to test drive the car with him and then needed some time to discuss options with my spouse. He was not pushy at all during the in between time which I really appreciated. This was also our first time leasing a car and he was very patient with all my questions. The dealership itself is a brand new building and looks great. Highly recommend both ...
This place is a beautiful, state of the art showroom like I have never seen before. Staff is welcoming and very pleasant to work with, especially Jeff Symeon. He was very patient, knowledgeable about the cars, and took his time to explain everything. I ultimately purchased a Genesis G70 through Jeff. If you are ever in the market for a Genesis, just see Jeff! You will not be disappointed.
This was my first time visting Genesis of White Plains. I came here for a service appointment. My G80 2019 was jerking when accelerating on low speeds without any error codes. They were able to diagnose the issue and fix my car the same day. My service advisor Christian Florescu and techician Carlos Lopez did an a excellent job. Thank you.I really appreciate it.
If you are looking for a Genesis, I highly recommend Genesis of White Plains. Jeff Symeon provided a best in class sales experience, even picking me up from the train station. Delivery was easy and efficient, and the customer service was great. I look forward to coming back to Jeff for future vehicles.
I recently leased a Genesis GV70, and I couldn’t be happier with the service I received from Jeff. He was incredibly thorough and took the time to explain every detail about the car, ensuring I was comfortable with all its features before driving off the lot. Jeff’s patience and attention to detail made the entire process smooth and enjoyable. If you're looking for a knowledgeable, and dedicated car salesman, I highly recommend Jeff!
I had a really great experience at Genesis of White Plains and want to acknowledge service associate Ludwig Amparo specifically. I bought my Genesis at another dealership. Technically, it was a lemon and they scammed me into covering my purchase with an “extended warranty” that I later learned did not cover my car for the duration they said it would. It’s a long story that I have recounted in a separate review but, needless to say, this was a stressful moment that was causing a lot of anxiety and anger. Because of my doubts and concerns with my vehicle, ...
Highly reccomend this location and salesperson Jeff Symeon. His knowledge and expertise along with his patience was 10/10. He made the daunting process of buying a car very easy and enjoyable.
I had a terrific experience with the dealership. But in all honesty, I had a terrific experience with our salesperson, Howard Okun. He was our only contact at the dealership, and for us the face of the entire interaction. We actually came to the dealership because he had worked with my son on a new car several months earlier and my son raved about him. So in short, five stars for Howard!
THANK YOU, Genesis Jeff Symeon, for an awesome car buying experience!! From my first click on a car to driving away, you made everything easy. Super professional, knowledgable, and efficient. And so many little personal touches. The car is amazing...it practically sells itself, so all the attention to detail for all the stuff the car can't do has been greatly appreciated!!! 👍😀
Dealt with Jeff S, it was a very good experiece, everything he said ,he did.Great guy.Kept waiting for the car dealer garbage and it never came,standup outfit.
Lorenzo was great. From scheduling a test drive to vehicle delivery, he made the process of leasing my new G70 smooth and seamless. He followed up afterwards to ensure everything was good. I highly recommend the Genesis of White Plains experience.
I had a fantastic experience leasing a GV70 from Anthony D'Alessio. He we great to work with and very reasonable on the price. His customer service was top notch through the entire process - he even picked me up and brought me to the dealer to pick up my car. Highly recommend Anthony to anyone looking for a Genesis.
I have purchased many vehicles in my lifetime. But buying my Genesis from White Plains Genesis was an extraordinary experience. From the moment I walked in I knew it was going to be good. Greeted by a professional greeter and then brought to a sales person. Alex Visnius could not have been more professional and friendly. The deal went through without a single hitch. Even when he brought in his manager Robert Mosca to meet me it was pleasant and professional and Robert couldn’t be more helpful. And even the dreaded financial guy was a pleasant surprise. No pressure ...
I recently purchased my car from Jeffrey Symeon at Genesis of White Plains. He was great to work with - honest and up-front about everything - NOT pushy at all. He is not like most sales people - in the best possible way! I highly recommend working with him.
Howard was the best salesman! Great personality and very knowledgeable about all Genesis products. Highly recommend
We had a wonderful experience with Alex of Genesis White Plains. He answered all questions and then some. He went the extra mile and got the car we wanted.
Great staff. Amy from the Sales team is so good and focused to deliver to customers needs. She is very thoughtful and literally made the experience simple and easy. Jeff, who is the GM of the service also made his presence known. I went all the way from Long Island to White Plains as the team there was honest and transparent in the deal. Thank you folks and I wish you the best 👍🏻
Excellent experience across the board. I highly recommend purchasing a vehicle from this dealership.
Husband and I got an online quote for a GV60 available at this location and scheduled an appointment with Lorenzo. He had good knowledge of the car model and actually got us a lease that was better than the online quote. The whole process was very smooth and efficient. He also answered our emails promptly. Overall very happy with the experience so far.
If you are looking to buy a Genesis, contact Anthony D’Alessio. I recently purchased a 2022 Genesis GV70 Sport, the car is great, and Anthony was and still is incredible, strong communication before, during and after the transaction. He and dealership went the extra mile to make sure the car was ready extra quickly, so I could pick up on the weekend, when I was off from work. Anthony spoke with me on weekends and at night, even when he was off from work. Going the extra mile ensures I will buy another car from him and this dealership. Good ...
Communication is everything: And if you like outstanding communication when your vehicle is being serviced, just like myself… Then look no farther than Pepe Auto Groups Service Department, at Genesis of White Plains. Devin and Alex are attentive, professional and are both, definitely men of their words. The two continue to go above and beyond to accommodate you and your needs the best they can every time you come in. The two, are yet another reason, I continue to look no farther, when it comes time to buying a new vehicle, for myself, a family member, or even if its ...
Excellent experience. No hard sell. Knowledgeable and responsive sales. Good finance rates with informative finance associate.
Process to car buying is very hectic and could be very stressful. However, Jeff at genesis was so helpful with information and communication. Not only he provided option to buy, but also gave us much information about the offers. He was very straight and clear about everything. His knowledge about the car was very helpful.
Recently purchased my first electric 2024 gv60 from here. The facility was still under renovation, but they did an amazing job to provide very good customer service. My sales rep Alex Visnius was outstanding. Highly recommend going to him, if possible. Very courteous, extremely helpful. And followed up after the sales to make sure everything was ok. I would give an A+ to Alex Car is amazing. Love the drive and luxury. Only thing I will say is that Genesis has tied up with Electrify America. While you get 30 mins of complementary fast charging through them, I dont have any location ...
Anthony D'Alessio is the best salesperson ever. He helped me purchase the GV70 and made it so easy. I highly recommend him and Genesis of WP.
Great car, the G80 with 300 hp 4 cyl. turbo, great price, good support.
Hats off to Alex and the staff at Genesis of White Plains. Having been a client of Genesis for the past 3.5 years I almost gave up on the brand until I moved and this dealership was right up the street from me. Before then never got the true white glove service that I was promised. Alex and his team at Genesis of white plains re lit my belief in the brand. From the vehicles to the beauty of the dealership. Very high quality finishes and attention to detail. I picked up the new supercharged G90 and couldn’t be happier ...