MyGenesis App: A Smarter Way to Stay Connected to Your Genesis

Owning a Genesis is about more than the experience behind the wheel. The MyGenesis app extends that experience to your smartphone, giving Genesis owners convenient access to vehicle information, remote controls, maintenance information, service scheduling and other connected features.

For Genesis owners in Westchester County, MyGenesis can be especially useful for everyday situations—from checking whether your doors are locked after parking downtown to warming or cooling your vehicle before leaving for work.

The latest Genesis Intelligent Assistant app brings many of these functions together in a more personalized interface, with quick access to vehicle status, remote commands, vehicle health, maps, service and EV charging features.

What Can You Do With the MyGenesis App?

The capabilities available through MyGenesis depend on your Genesis model, model year, equipment and Connected Services enrollment. Depending on the vehicle, the app can provide access to several important features.

Check Your Vehicle’s Status

One of the simplest—and most useful—features is the ability to check your vehicle remotely.

Depending on the vehicle, MyGenesis can show information such as:

• Whether the doors are locked
• Fuel level or battery/charge level
• Estimated driving range
• Vehicle location
• Ignition and other vehicle-status information
• Certain vehicle health information
• Available diagnostic information

The current MyGenesis interface provides a quick vehicle-status overview directly from the app’s home screen, with additional information available through the detailed Vehicle Status section.

That can be particularly convenient when you’re already inside your home or office and can’t remember whether you locked your Genesis.

Remote Start and Climate Control

On compatible Genesis models with the appropriate Connected Services, MyGenesis allows you to remotely start your vehicle and prepare the cabin before you leave.

Depending on the vehicle, you can use the app to:

• Start the vehicle remotely
• Set or manage climate-control preferences
• Warm or cool the cabin
• Activate certain defrost functions
• Lock or unlock the doors
• Locate your vehicle

Genesis also allows owners to create climate presets for different conditions, making it easier to prepare the vehicle for hot summer days or cold Westchester mornings.

Find Your Genesis

Can’t remember where you parked?

The Car Finder function can help locate your vehicle through the MyGenesis app. Depending on the vehicle and available services, owners can view the vehicle’s location and use related location-based features.

This can be useful after parking at an unfamiliar shopping center, airport or other large parking facility.

Stay on Top of Vehicle Health

MyGenesis isn’t just about remote commands. It can also help owners keep track of their vehicle’s maintenance and overall health.

The Vehicle Health section can provide access to:

• Maintenance schedules
• Maintenance alerts
• Vehicle maintenance history or timeline
• Monthly Vehicle Health Reports
• Diagnostic information
• On-demand diagnostics on supported vehicles

The Monthly Vehicle Health Report is designed to give owners an overview of vehicle condition and upcoming maintenance needs.

Instead of having to remember when maintenance is due, MyGenesis can help put that information in one place.

Schedule Service Through MyGenesis

When your Genesis needs service, MyGenesis can make scheduling more convenient.

Owners can access service scheduling through the app, select their preferred Genesis retailer and, where available, arrange Genesis Service Valet pickup and delivery. Depending on availability and vehicle/service circumstances, Genesis also provides access to rental-vehicle options through the service process.

For Genesis owners in Westchester, that means the app can become part of the entire ownership process—not simply a way to start the vehicle remotely.

Destination Search and Navigation

MyGenesis can also help with planning your next trip.

Depending on the vehicle and connected services, owners can search for destinations and points of interest, Genesis retailers, fuel stations and EV charging locations. A destination can then be sent to the vehicle for use with its navigation system.

For electric Genesis owners, the app adds additional charging-management functionality.

EV Charging Management

For Genesis electric vehicles, MyGenesis can provide additional tools for managing charging.

Depending on the model, owners can:

• Start or stop charging remotely
• Monitor charging status
• Set charging schedules
• Establish AC/DC charging limits
• Manage battery pre-conditioning
• Schedule charging around driving patterns
• Use off-peak charging settings

These features can help EV owners plan charging around their daily routine rather than simply plugging in and waiting.

Safety and Security Features

Genesis Connected Services can also provide several safety and security-related features through MyGenesis.

Depending on the vehicle and service package, these may include:

• Automatic collision notification
• SOS emergency assistance
• Enhanced roadside assistance
• Stolen vehicle recovery assistance
• Vehicle alarm notifications
• Speed alerts
• Curfew alerts
• Geofence alerts
• Valet Mode

These features are designed to provide additional information and assistance when you’re away from the vehicle.

Genesis Digital Key

On compatible Genesis models, smartphone technology can also become part of the vehicle’s key system.

Genesis Digital Key can allow a compatible smartphone to lock, unlock and start the vehicle. Certain implementations also allow the owner to share digital-key access with other users. Availability and compatibility vary by vehicle and smartphone.

Some newer Genesis vehicles use newer digital-key technology and smartphone capabilities, so owners should check their specific vehicle’s equipment and compatibility.

MyGenesis Is Also an Owner’s Resource

The app and MyGenesis website aren’t limited to connected-vehicle controls.

Genesis provides an extensive collection of owner resources, including:

• Owner manuals
• How-to information
• Videos
• Frequently asked questions
• Vehicle information
• Technology explanations
• Maintenance information

The current MyGenesis platform is designed to bring these resources together with vehicle health, Connected Services and service-management tools.

What Makes MyGenesis Useful for Genesis Owners?

The real benefit of MyGenesis is that it brings several parts of vehicle ownership together in one place.

Instead of using one system to check maintenance, another to schedule service and another to control the vehicle remotely, MyGenesis can provide access to many of those functions through a single account and mobile experience.

For Genesis owners in White Plains and throughout Westchester County, that can mean greater convenience throughout the ownership experience—from preparing your vehicle on a cold morning to checking vehicle health, finding your car, managing EV charging or arranging service.

Frequently Asked Questions

What is the MyGenesis app?
MyGenesis is Genesis’ digital ownership platform and smartphone experience that gives owners access to vehicle information, Connected Services, vehicle health, service tools, resources and other features. Specific capabilities vary by Genesis model and Connected Services enrollment.

Can I start my Genesis from my phone?
On compatible vehicles with the appropriate Connected Services, MyGenesis can provide remote start and climate-control functions.

Can MyGenesis tell me if my Genesis is locked?
Yes. Compatible vehicles can provide remote vehicle-status information, including door-lock status.

Can I schedule Genesis service through the app?
Yes. MyGenesis provides service-scheduling functionality and can provide access to Genesis Service Valet where available.

Can I use MyGenesis with an electric Genesis?
Yes. Compatible Genesis EVs can access additional charging-management functions, including charging status, scheduled charging and other EV-specific controls.

Does every Genesis have all of the MyGenesis features?
No. Features vary depending on the Genesis model, model year, trim, equipment, smartphone compatibility and Connected Services enrollment. Owners should check their specific vehicle for available functions.

Experience Genesis Technology at Genesis of White Plains

The MyGenesis app is an important part of the connected ownership experience offered by Genesis. It brings together remote vehicle controls, vehicle health, maintenance information, service tools, navigation and other connected technologies designed to make Genesis ownership more convenient.

If you’re considering a new Genesis, the product specialists at Genesis of White Plains can demonstrate the technology available on the specific model you’re considering and explain how MyGenesis and Genesis Connected Services work with your vehicle.