Why Service Your Genesis at Genesis of White Plains?

A Different Approach to Luxury Vehicle Service

Owning a Genesis is about more than driving a luxury vehicle. It’s about the experience that comes with it.

At Genesis of White Plains, that experience continues after you purchase or lease your vehicle. Our service team is dedicated to providing Genesis owners with knowledgeable technicians, Genuine Genesis Parts, convenient transportation options and a level of personal attention designed around the Genesis ownership experience.

Whether your Genesis is due for routine maintenance, needs a repair or simply needs to be inspected before a road trip, our goal is to make servicing your vehicle as convenient and comfortable as possible.

Genesis-Trained Service Technicians

Today’s Genesis vehicles combine sophisticated mechanical systems with advanced electronics, connectivity and driver-assistance technology.

Our service technicians are trained to understand the systems and technologies found in Genesis vehicles, allowing them to diagnose, maintain and repair your vehicle according to Genesis service procedures.

Whether you drive a G70, G80, G90, GV60, GV70 or GV80, our team understands the specific maintenance requirements of your Genesis.

As the Genesis lineup continues to expand—with new electrified models and increasingly sophisticated technology—having technicians familiar with the brand’s engineering becomes increasingly important.

Genuine Genesis Parts

When your Genesis needs a replacement component, the parts used matter.

Genesis of White Plains uses Genuine Genesis Parts for applicable repairs and maintenance.

These parts are designed and engineered for Genesis vehicles and are intended to provide the proper fit, performance and compatibility with the vehicle’s systems.

Using the appropriate parts is particularly important with today’s Genesis vehicles, where components can interact with sophisticated electronic, safety and driver-assistance systems.

When you bring your vehicle to Genesis of White Plains, you can have confidence that your Genesis is being serviced with parts designed specifically for the vehicle.

Maintenance Is Included With New Genesis Vehicles

One of the advantages of purchasing a new Genesis is that maintenance is included with the vehicle for applicable new-vehicle programs.

That can take some of the uncertainty out of planning for routine maintenance during the early years of ownership.

Your Genesis service advisor can explain the maintenance coverage applicable to your particular vehicle and help you understand when scheduled maintenance is due.

Complimentary Genesis Maintenance

For eligible new Genesis vehicles, included maintenance can cover scheduled services during the applicable maintenance period.

The exact services and coverage depend on the vehicle, model year and applicable Genesis program.

Rather than guessing when maintenance is due or what is covered, our service team can review your vehicle and explain the requirements specific to your Genesis.

Genesis Service Designed Around Your Schedule

Genesis of White Plains recognizes that your time is valuable.

That’s why our service experience is designed to provide multiple ways to make maintenance more convenient.

Depending on your vehicle and service needs, transportation options may include:

• Genesis loaner vehicles
• Vehicle pickup and delivery
• Shuttle transportation
• Service appointments coordinated around your schedule
• Comfortable dealership amenities while you wait

The goal is to give you choices rather than requiring every customer to follow the same service routine.

Genesis Loaner Vehicles

Some maintenance and repairs require your Genesis to remain at the dealership for an extended period.

When that happens, an available Genesis loaner vehicle can help you stay on schedule.

Depending on availability, customers may be provided with a Genesis vehicle while their own vehicle is being serviced.

That means you don’t necessarily have to rearrange your workday, family schedule or appointments simply because your Genesis needs service.

Loaner availability and eligibility can vary, so we recommend discussing transportation needs with your service advisor when scheduling your appointment.

Genesis Pickup and Delivery

Sometimes the easiest way to service your Genesis is not to bring it to the dealership at all.

For eligible customers and services, Genesis of White Plains can offer vehicle pickup and delivery, making the service process more convenient.

Our team can coordinate the pickup of your Genesis, bring it to the dealership for the required service and arrange for it to be returned when the work is completed.

For busy Westchester drivers, this can eliminate an otherwise time-consuming trip to the dealership.

Local Shuttle Transportation

If you prefer to bring your Genesis to the dealership, local transportation options can make the experience easier.

Depending on availability and your location, our team can assist with local shuttle transportation when you drop off your vehicle.

Whether you need to get to work, return home or reach another nearby destination, ask your service advisor about available transportation when scheduling your appointment.

A Comfortable Place to Wait

If you’re staying at the dealership while your Genesis is being serviced, the experience doesn’t have to feel like a typical automotive waiting room.

Genesis of White Plains was designed with the Genesis customer experience in mind.

Our facility includes a distinctive environment featuring a traditional Korean tea bar, indoor garden and café/workspace areas.

That means you can enjoy a cup of tea, get some work done or simply relax while your vehicle is being serviced.

Service for Genesis Electric Vehicles

Genesis has developed a growing range of electric vehicles, including the GV60 and additional electrified models.

EVs have different maintenance requirements from gasoline-powered vehicles, but they still require appropriate inspections, software updates, tire maintenance and other service.

Genesis of White Plains can provide service for compatible Genesis electric vehicles using the appropriate equipment, procedures and Genuine Genesis Parts.

As Genesis continues expanding its electric lineup, specialized knowledge of these vehicles becomes an increasingly important part of the ownership experience.

Service for Genesis SUVs

Genesis SUVs such as the GV70 and GV80 combine luxury, performance and sophisticated technology.

Regular maintenance helps ensure that these vehicles continue to perform as designed.

Whether your GV70 is used for commuting around Westchester or your GV80 is your vehicle of choice for longer family trips, our service team can help keep your Genesis properly maintained.

Service for Genesis Sedans

Genesis continues to offer luxury sedans such as the G80 and G90, combining traditional sedan proportions with modern technology and performance.

Routine maintenance remains an important part of ownership.

Our technicians can help with scheduled maintenance, inspections, tires, brakes, diagnostics and other service needs specific to your Genesis sedan.

Genesis Service and Advanced Technology

Modern Genesis vehicles rely on sophisticated technology throughout the vehicle.

This includes:

• Advanced driver-assistance systems
• Digital instrument displays
• Connected vehicle technology
• Advanced infotainment
• Navigation
• Electrified powertrains
• Sophisticated safety systems

When a vehicle has this level of technology, service isn’t simply about changing fluids and replacing wear items.

Proper diagnosis and service require technicians who understand how the vehicle’s mechanical and electronic systems work together.

Tires for Your Genesis

Your tires are one of the most important components on your vehicle.

They affect:

• Handling
• Braking
• Ride comfort
• Road noise
• Wet-weather performance
• Winter traction
• Overall driving experience

Genesis of White Plains can help identify tires appropriate for your particular Genesis model and driving needs.

Our team can also assist with tire inspections, balancing, alignment and replacement when needed.

For Westchester drivers, where vehicles encounter everything from summer heat and heavy rain to cold temperatures and winter weather, proper tire maintenance is especially important.

Keeping Your Genesis on Its Recommended Maintenance Schedule

Routine maintenance isn’t simply about checking a box in your owner’s manual.

Regular service gives technicians an opportunity to inspect the vehicle and identify wear or potential problems before they become larger concerns.

Your Genesis maintenance schedule can include items such as:

• Oil and filter replacement on applicable models
• Fluid inspections
• Brake inspections
• Tire inspections
• Battery checks
• Cabin air filter replacement
• Engine air filter replacement
• Multi-point inspections
• Software updates
• Other model-specific maintenance

The exact requirements depend on your Genesis model, powertrain, mileage and model year.

Why Use a Genesis Dealership?

Independent repair facilities can service many types of vehicles, but a Genesis dealership offers a service environment specifically designed around Genesis vehicles.

At Genesis of White Plains, that means combining:

Genesis-trained technicians

with

Genesis diagnostic technology

and

Genuine Genesis Parts

while providing the customer conveniences expected from a luxury automotive brand.

That combination can be particularly valuable as Genesis vehicles become increasingly sophisticated.

A Service Experience Built Around You

The Genesis ownership experience doesn’t end when you leave the showroom.

At Genesis of White Plains, we’re focused on making the service side of ownership just as comfortable and convenient.

You can work with our team to determine whether your appointment is best handled through:

• A Genesis loaner vehicle
• Pickup and delivery
• Local shuttle transportation
• A traditional service appointment
• Waiting comfortably at the dealership

The right option depends on your vehicle, the service required and your schedule.

Serving Genesis Owners Throughout Westchester County

Genesis of White Plains is conveniently located in Westchester County and serves Genesis owners throughout the surrounding communities.

Our customers come from communities including:

• White Plains
• Scarsdale
• Armonk
• Chappaqua
• Purchase
• Harrison
• Bronxville
• Yonkers
• New Rochelle
• Mamaroneck
• Pleasantville
• And surrounding Westchester communities

Whether you drive a Genesis sedan, SUV or electric vehicle, our team is here to help you maintain it throughout your ownership.

Your Genesis Deserves Genesis Service

Your Genesis represents an investment in design, technology, performance and craftsmanship.

Proper maintenance helps protect that investment while keeping your vehicle performing as intended.

At Genesis of White Plains, we combine Genesis-trained service expertise with Genuine Genesis Parts and a range of customer-focused conveniences.

From maintenance included with eligible new Genesis vehicles to loaner vehicles, pickup and delivery, shuttle transportation and a comfortable place to work or relax while you wait, we’re focused on making the ownership experience as easy as possible.

Experience Genesis Service in White Plains

When your Genesis needs maintenance or repair, choose a service team that knows your vehicle and understands the Genesis ownership experience.

Genesis of White Plains

Contact our service department to schedule your next appointment and ask about available loaners, pickup and delivery, shuttle transportation and other service conveniences.

Frequently Asked Questions About Genesis Service

Why should I service my Genesis at a Genesis dealership?

Genesis dealerships have technicians trained to work with Genesis vehicles and access to Genesis-specific diagnostic technology, service procedures and Genuine Genesis Parts.

Is maintenance included with a new Genesis?

Maintenance is included with eligible new Genesis vehicles under applicable Genesis maintenance programs. Coverage varies by vehicle and model year. Contact Genesis of White Plains for details about your specific vehicle.

Does Genesis of White Plains offer loaner vehicles?

Loaner vehicles may be available for eligible service appointments, subject to availability. Ask your service advisor about transportation options when scheduling your appointment.

Does Genesis of White Plains offer pickup and delivery?

Pickup and delivery may be available for eligible customers and service appointments. Contact the service department to discuss your location and service needs.

Does Genesis of White Plains offer shuttle service?

Local shuttle transportation may be available for customers who bring their Genesis to the dealership for service. Availability depends on location and scheduling.

Does Genesis of White Plains service electric Genesis vehicles?

Yes. The service team can provide maintenance and service for compatible Genesis electric vehicles, including applicable inspections, diagnostics and other EV-specific service requirements.

Does Genesis use Genuine Genesis Parts?

Genesis of White Plains uses Genuine Genesis Parts for applicable maintenance and repairs. These parts are designed specifically for Genesis vehicles.

How often should I service my Genesis?

Your recommended maintenance schedule depends on your Genesis model, model year, powertrain and mileage. Your service advisor can help determine what maintenance is currently due.

Can I wait at Genesis of White Plains while my vehicle is serviced?

Yes. Genesis of White Plains offers a customer environment that includes a Korean tea bar, indoor garden and café/workspace areas, providing customers with a comfortable place to relax or work during their visit.

Where is Genesis of White Plains located?

Genesis of White Plains is located in White Plains, New York, and serves Genesis owners throughout Westchester County and surrounding communities.